[contact-form 1 “Credit Form”]
Net 30 days-All accounts are subject to credit approval prior to placing orders. On new accounts, a Credit Application, IRS Form W-9 and a PA Exemption Certificate will be sent to you with your price inquiries so that the credit process can be started. We reserve the right to apply a finance charge of 1 ½% per month which is equivalent to an annual percentage rate of 18%, on accounts past due.
The Customer Service Department is available to assist you with any pricing questions. Quotations are based on information provided to us. If you require an exact quote, specifications (along with a sample) must be submitted. We are not responsible for quotes where we have not received an actual sample and specifications.
All pricing is based on receiving final electronic art with hard copy. Any alterations that have to be made will change pricing.
Please check your proofs immediately upon receipt and call us if any specifications need to be changed. Changes must be submitted to us in writing. Ship dates will be confirmed after proof approval is received.
King of Prussia, PA. All orders will be shipped prepaid and charged unless otherwise specified. Prepaid and charged = freight will be added to your invoice.
All cancellations need to be made in writing prior to proofs being received. After the receipt of approved proofs any incurred charges will be invoiced.
CUSTOMER SUPPLIED PAPER
Customer supplied paper must arrive by date indicated on acknowledgement in order to meet shipping date. If paper is received and is rejected by our Quality Control Department due to poor quality, customer will be notified.
Product may not be returned and will not be accepted without our return authorization. All product returns are subject to a quality inspection by our Quality Control Department. No reprint or credit will be issued until our quality inspection is complete and it is found to be a valid complaint.
Claims must be submitted in writing within 90 days of receipt of goods. After this date we will assume no liability of orders produced regardless of which party is in error. Liability shall be limited to stated selling price of the order in question.